The complainant was formerly employed as a sales associate in the computer department of the offender’s store. At some point, the complainant entered a transaction into the cash register for the sale of a computer, charging it to a credit card. The complainant’s employee number appears on the store’s computer detail display of the receipt and he readily admits that he is the person who conducted the sale. The complainant claims that he received a telephone order from a woman. The computer receipt includes a notation that includes the customer’s name. But, the complainant denies having made the notation. Later, the aforementioned customer complained to the store that she had not purchased the computer and had not authorized anyone else to purchase a computer using her credit card.
Around the same time, the loss prevention manager of the store was investigating the conduct of another store’s employee, with regards to the merchandise returned without original receipts and the unauthorized use of a credit card belonging to another customer. After the manager reviewed the relevant documentation with his supervisors, the store determined to have the matter reviewed by the police.
The manager met with a detective and provided him with documentation concerning the matter. During the meeting, the detective inquired about an employee number on one of the receipts, and when advised that it was the complainant’s, the detective said he would need to speak to the person and requested further information concerning the transaction, including a statement from the customer. According to the detective, the manager also told him that the complainant and another employee were working together, and that the manager had seen the complainant pick up the computer. But, the manager denies making the two statements. The detective then turned over the documentation provided by the manager to his colleague.